Last updated: Jan 2026
Sparked Smart Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information you provide when using our website or services.
Who we are
Company name: Sparked Smart Ltd
Location: Hythe, Kent, United Kingdom
Service areas: Folkestone, Dover, Ashford, Canterbury, and surrounding areas
If you have any questions about this policy or how we handle your data, you can contact us via the details on our website.
What information we collect
We may collect and process the following information:
- Name
- Email address
- Phone number
- Address (if required for providing a service or quote)
- Details about your enquiry or project
- Technical information such as IP address, browser type, and pages visited (via analytics)
We only collect information that is necessary to provide our services or respond to enquiries.
How we use your information
We use your information to:
- Respond to enquiries and provide quotes
- Deliver our services
- Communicate with you about your project
- Improve our website and services
- Comply with legal or regulatory obligations
We do not sell your data or share it for marketing purposes.
Lawful basis for processing
Under UK GDPR, we process personal data on the following lawful bases:
- Consent – where you have contacted us or submitted a form
- Contract – where data is required to provide agreed services
- Legitimate interests – to operate and improve our business
- Legal obligation – where required by law
How we store and protect your data
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure.
Your data is stored securely and only accessed by authorised individuals.
Sharing your information
We may share your information only where necessary, for example:
- With trusted partners (such as electricians we work with) when required to deliver a service
- With service providers who help us operate our website (e.g. hosting, analytics)
All third parties are required to respect the security of your data and comply with data protection laws.
Cookies
Our website may use cookies to improve functionality and analyse site usage.
Cookies may collect anonymous information such as:
- Pages visited
- Time spent on the site
- Device and browser type
You can control or disable cookies through your browser settings.
Your rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, please contact us using the details on our website.
How long we keep your data
We only keep personal data for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.